For those of you involved in Internet Marketing, you know that you just can’t get enough data. Most of you, I’m sure, are already using a web analytics package today. Certainly anyone with an ecommerce site is a very heavy user of web analytics data. There are many popular commercial packages out there, including websidestory, […]
High Tech Product Planning
There are many ways to skin a cat, so the old saying goes (a terrible expression that it is!). Product planning of software and hardware tech products seems to fit in the same category. There are some models that you tend to see over and over again. And there are a lot of different ways […]
CRM Blog
For you marketers and CEOs out there, I wanted to share a great resource to educate and keep you up to speed about this important topic. Jim Berkowitz is a long-time CRM expert, and his CRM Mastery E-Journal is just packed with information on the topic. This blog does a great job of tracking industry […]
Software Product Development—the Unsolved Mystery of High Tech
One of the most puzzling things in high technology, especially for executives on the business side of things, is the software development process. It’s the high tech equivalent to the “Black Hole” phenomenon made famous in Astronomy. Endless resources can be poured into a software development project, yet there never seems to be an end […]
Software as a Service
How should Software be delivered to users? Via traditional licenses? As “free” services supported by advertising? Or using a rental model referred to under several different labels such as Hosted, ASP, On Demand or SaaS. This has been very much in debate over the last few years. Back in the dot-com boom, the selling of […]