A while back, I got off the phone with AT&T “customer care”. It was an unusually frustrating experience, even by the standard of dealing with a multi-billion-dollar corporation that has roots as a regulated utility. I had been transferred among 6 different departments over the period of a couple of days. I’d finally had enough. […]
Wireless Communications and the End of Landlines
Hi, my name is Phil, and I am still a landline user. There, I’ve said it. I feel like I’ve admitted a dirty little secret–maybe I should even enter a 12 step program of some sort. After all, I’m a long time, devoted tech guy and lover of gadgets of all kinds. I was a […]