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You are here: Home / Archives for outsourcing

By Phil Morettini Leave a Comment

Building a SaaS Company on a Budget by Outsourcing

SaaS companies are started in many different ways. Some have a big idea, go get Angel or VC funding and start hiring executives and employees in droves. Others grow out of an existing business such as a software services company or a VAR. But what about the guy or gal that has an idea on […]

Filed Under: Business Models, Corporate Strategy, SaaS, Startup/Early Stage Tagged With: bootstrap, CEO, consultant, consulting, early stage, Interim Executive, interns, management, online marketplaces, outsourcing, Phil Morettini, PJM Consulting, Product Development, SaaS startup, software, Software as a Service, software business model, software development, startup, startup budget, startup outsourcing, temp agencies, VC

By Phil Morettini 7 Comments

Starting Software Product Businesses Within Service Companies

The main focus of my consulting practice is on commercial software product businesses, whether traditionally licensed, mobile, open source, SaaS–or some combination of all of these. While many software product businesses are originally organized with that purpose in mind, a remarkably large number of others started in another business. Let’s take a look at software […]

Filed Under: Business Models, Corporate Strategy, General Management, Interim Executive Management, Product Marketing/Management, SaaS, Software/Product Development, Startup/Early Stage, VARs Tagged With: business model, capitalization, consultant, consulting, consumer software, Corporate Culture, End User, Government Contractor, hardware, high tech, marketing, outsourcing, Phil Morettini, PJM Consulting, product, Product Development, product management, product marketing, software, Software Consulting, Software Product, Software services, startup, strategy, Systems, VAR

By Phil Morettini 2 Comments

What is the Best Place to Locate a Tech Company?

There are many great places in the world where software and technology companies thrive. Outside the US, India has a rich history and deep resources in software development. Brazil, China and Eastern Europe have emerged as low cost development centers. All of these areas are better know for outsourced software development services, however, and are […]

Filed Under: Corporate Strategy, Distribution Channels, General Management, Software/Product Development, Startup/Early Stage Tagged With: annual management, Bay Area, best location, best technology location, consumer software, hardware, high tech, lifestyle, location, low cost, manufacturing, outsourcing, product development resources, software, software developer, strategy, taxes, tech center

By Phil Morettini 2 Comments

The End of Customer Service

No one answers the telephone anymore. What does this signal about the importance of customer service? At least, technology companies in the US surely don’t answer the phone. With big companies, you are either presented with an endless phone tree–“press 1 for a company directory”–or the newest innovation in communications technology: the cheerful “automated voice […]

Filed Under: Business Models, Corporate Strategy, General Management, Operations, Retail, sales, Startup/Early Stage Tagged With: American Express, automated attendant, bad customer service, call center, consultant, consumer, customer service, customer support, good customer service, hardware, high tech, importance of customer service, IVR, outsourcing, phone tree, PJM Consulting, senior management, software, strategic advantage, tech, tech support, technology

By Phil Morettini 13 Comments

Outsourcing Software Development Offshore

This has become a very hot topic in the last decade. I’m referring to the practice of companies in the US, and other developed countries, outsourcing software development projects to companies in lower cost, developing countries. This is a strategy that has “taken off” and has become mainstream in the software industry. Much has been […]

Filed Under: Business Models, Corporate Strategy, Operations, SaaS, Software/Product Development Tagged With: business model, consultant, consulting, consumer software, early stage, high tech, international, management, outsource, outsourcing, Phil Morettini, product, Product Development, SaaS, software, software development, strategy, tech, technology

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PJM Consulting
San Diego, CA 92130
(858)792-1062

Founded 2001
Management Consulting & Interim Executives for Software and Hardware Companies

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