An underrated competency in software and hardware companies–which should be considered MUCH more important– is the customer service function. I suppose that’s only natural; tech companies are very focused on gaining strategic advantage via technological advances and product differentiation. Once the product is in good shape, companies tend to shift their primary focus from product […]
Flattening of the Growth Curve
In every company’s history, there comes a time (or two or three or four times!) when your momentum slows and the sales curve begins to flatten. A period of flat or declining tech company growth can be one of the most trying and frustrating times for software and hardware company managers. No, I don’t believe […]
Tech Industry Strategic Advantage
How does a company compete in the long run? I’m not talking about the day-to-day stuff. What sets your company apart? What gives it a place in your software or hardware market segment that allows it to survive and hopefully, thrive? There are a lot of different terms used to describe the ability to compete. […]
Hiring and Retaining High Tech Employees
Among the many interesting things to examine in the management of software and hardware businesses, one of the most fascinating is the differing cultures that are created within these tech companies. Much of a company’s culture flows from the attitudes of the founders of the company. But even a bigger factor in a company’s culture […]
Contrasting Software & Hardware Businesses
As regular readers are aware, much of my consulting practice centers on working with software-based companies such as SaaS and infrastructure software. But I have substantial hardware market experience as well, so I also work with hardware companies. A debate around hardware vs software business models is something that you don’t often see a lot. […]
